Protected: Reasons dentists take cash from their practices.

Let’s start with the basics. Before you can understand audit trail reports generated by your software, you must know how your practice management software operates.  Your employees should never be able to think of you as inexperienced with your software. Spend some time with the user manual, watch a few online training videos, and attend…

Report shows 57 percent of embezzlers are women, and law enforcement agencies agree. (Marquet Report on Embezzlement) “In dentistry, the majority of offices employ women in financial positions so 99% of my cases involve female embezzlers.  Many of my largest cases involved stealing small sums of money over time. These schemes can continue for years,…

More often than you may think, remote access software is installed for a legitimate purpose and then ‘forgotten about’ and is unintentionally left active long after the connection is no longer needed.

The purpose of this 5-minute Dental FraudBuster is to ensure that you have offsite copies of essential reports in the event you need them for auditing or emergency purposes. Each working day you should obtain copies of the reports below from your dental software. These reports can be printed on paper or saved as a…

Patient Identity Theft It could happen to your office: a new patient uses someone else’s identification to falsely obtain dental treatment. When discovered, the patient finance or insurance company will recover its payment from you, and unfortunately, it is unlikely that you will then be able to recover your fee from the patient. Related: Florida…

Merchant Refunds Credit card terminals (and online portals) are designed to accept credit card payments and issue refunds . This creates an opportunity for a dishonest employee to issue fraudulent refunds to their own credit or debit card. Making an unauthorized credit card refund is a common embezzlement scheme that can be easily prevented. Do…