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It’s 4:00am. I’m burning the midnight oil, and there it is again!
I just spied a TeamViewer icon on the desktop of another dental practice computer. I checked to see if the TeamViewer program was registered to a company or person; it was not. It was simply downloaded from the Internet and then installed. I checked the TeamViewer logs and discovered was recently used. TeamViewer is just…
Conversation with a Dentist – Handling Insurance Checks
This is a conversation with a dentist regarding the handling of insurance checks. Dentist: My staff cannot access insurance checks that are mailed to my office. Me: How do you accomplish that? Dentist: I have a lockbox that only I can access. On my way to work each day, I pick up the mail from…
FEAR BASED SELLING ROTS THE SOUL
“Fear based selling is driven solely by a desire to sell. It focuses on the making the sale using using high-pressure selling and bullying to cause their prospective client (i.e., victim) to buy products or services under duress.“ Bill Hiltz Professionals should never use fear tactics to sell their services Fear is universal. We all…
Fraudulent Amazon Orders
This was one of the methods used to to steal from the dental practice. Each month, check your Amazon account and confirm that all of the purchases were legitimate, and for your practice. Do not use your personal Amazon account to make purchases for your business. Set up a business account and keep those expenses…
Need cash? Don’t use your practice as an ATM.
“It’s a pain the butt to bring cash deposits to the bank.” Practices that receive EFT insurance payments and use check scanners to electronically scan and deposit checks can find themselves having to make less frequent deposits to the bank. Moreover, when they need to make a bank deposit, it primarily consists of cash payments…