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3 things to do before monitoring your employee’s computer use.
Dental practices have the right to monitor employee computer use. You must balance the employee’s right to privacy with the employer’s right to monitor workplace computer systems. Bill Hiltz Digital monitoring software can reveal who is doing what on a computer. Generally speaking digital monitoring looks at “what is happening“, while digital forensics looks at…
Will my CPA find dental embezzlement?
MANY dentists believe their CPA will uncover embezzlement. The truth is, most CPA’s are unlikely to detect embezzlement in a dental practice; but it’s not their fault. They weren’t hired to look for it. When year end rolls around, most dentists will engage their CPA to perform what is known as a compilation engagement (sometimes…
How to Tell if Embezzlement is Happening in Your Dental Office
I wrote this article back in 2012 – the same principles hold true today. IT’S A FACT: Changes in employee behavior is often the first sign that something is wrong. This article discusses some the common behavioral red-flags to watch out for. “You can check to see if there are any red-flags in your practice…
It’s not just employees who steal from dentists.
Here are just a few of the stories involving patient dishonesty. Insurance Fraud How to respond to patients asking the dentist to “cut corners” with insurance. Dental Identity Theft The woman had purchased a person’s entire profile, complete with personal information, from a mutual acquaintance. A search of her bag revealed a stash of cash,…
Issuing Patient Refunds in your Dental Practice
For most practices, issuing patient refunds is an uncommon event. In some practices, it is a gateway to theft.
Dental embezzlement confessions are never what they seem
I have fired a surprising number of dishonest dental employees. When confronted with their crimes, most immediately and vigorously deny all allegations, and then leave in a hurry. Other make verbal threats at the dentist while being removed from the practice. “If I’m going down, you’re going down too!” (pointing finger at dentist) “When I…
