Do you know your KPIs?

By Brian Hanks (www.brianhanks.com) I got a call from a dental practice owner in Florida last week who wanted to understand something about a buyer doing due diligence on his practice. This dentist owns a practice collecting $800,000/year with 44% overhead – meaning, the doctor was taking home $448,000 year as the owner, and selling…

By Chris Haines – Dental WebSmart Solutions. It may not be surprising to learn that the National Automated Clearinghouse Association stated that only 86% of Dental practices today are submitting claims electronically and only 13% are receiving EFT payments electronically.  Starting in November of 2019 is when insurance carriers started enforcing this EFT payment system…

I talk to a lot of business owners and ask them how their business is going, and whether they’d like any help with their business. And a lot of the time they answer my question with this statement: “We’re going OK.” What the heck does that mean? If you were selling a car that you’ve…

A friend of mine who helps dental practices with their finance for purchasing new equipment once told me a story where on this particular day, a dental receptionist that answered his call had literally slammed the phone down in his ear with such force, and with such hostility, that my friend was truly shaken. What…

The American Dental Association (ADA) suffered a ransomware attack (April 2022). Here’s how it was done.

Here are some embezzlement blog posts from our friends at Open Dental. Shared with permission. Thanks to Debra Horn, Marketing Communications Supervisor at Open Dental Software